Stevenson High School’s Information Services Division sent emails to the Class of 2020 on Tuesday, May 19 with the following technology updates:
- Graduating seniors earning a diploma may keep their school-issued iPad. Any student leaving or withdrawing for any reason without earning a diploma will be required to return their school issued iPad upon exiting.
- Those who do not wish to keep their iPad may return it to the SMARTdesk in the Link Lab. There is no refund for turning it in. All returns are final. Seniors who do not want to keep their iPad must inform Nancy Hudson at email@example.com by 1 p.m. Friday, May 22.
- Their Stevenson email account will be deactivated after July 31, 2020.
- The school will end technology support for graduating seniors’ SHS iPads at 1 p.m. Thursday, July 23.
Questions can be directed to:
- Doug Kahler, Director of Information Services - firstname.lastname@example.org / 847-415-4300
- Nancy Hudson, SMARTdesk Manager - email@example.com / 847-415-4321
Here are additional details regarding iPads and other technology:
What happens if the device is lost prior to graduation?
If a student has the iPad stolen or lost before graduation, the same procedures that are in place for any other lost or stolen iPad will be followed. An internal report is filed, a police report must be filed, and the full replacement value of model iPad is charged to the student. Since a student would be “keeping” the iPad upon graduation, if they choose to not report the loss, the student will not be charged for the missing device; however, they will not be issued another device without a replacement fee.
What happens if the device is broken prior to graduation?
If an iPad is damaged before graduation, the student would return the damaged iPad and receive a replacement with a fine of at least $49. A higher fee may result if the damage is determined to be reckless, abusive, willful, intentional or catastrophic. The assessed fee will be based upon the number of iPads that the student has previously damaged and the condition of the damage. For a replacement, the student would receive a used similar iPad (if in stock) or lesser-equipped iPad. A student may choose to not report the damage; thus, the student will not be charged for the damaged iPad. However, they will not receive another iPad to replace the damaged one.
What apps (software) will I be able to retain on my iPad?
The student will retain any apps and iBooks that have been purchased with the student’s SHS Apple ID. However, the Stevenson email account will be deactivated after July 31, 2020. Graduating seniors who want to keep apps and iBooks associated with their SHS Apple ID must to the following:
- Before changing your SHS Apple ID email address, you must sign out of every Apple service and device that uses your SHS Apple ID.
- Establish a new email (we recommend a Gmail account) that has not previously been associated with an Apple ID.
- Log into Manage Your Apple ID (appleid.apple.com) with your Stevenson Apple ID and password.
- Under Account, choose edit.
- Below your Apple ID (email) is “Change your email.” Enter the new email you want to use as your new Apple ID.
- Double check that your Apple ID is changed in both your iCloud account and your iTunes/App Store account. You may have to sign out and then sign back in.
- If you need help, here are instructions from Apple.
If you want to have a copy of your SHS Google data:
- Using Google Takeout will create an archive to keep for your records or use in another service.
- You can export and download data from the Google products you use, like your email, calendar, and photos.
- Here are Google Takeout instructions.
How will the Stevenson iPad management profiles be removed?
Graduating seniors may not attempt to remove the management profiles before 1 p.m. Friday, May 22. After that time, students must sign out of iCloud, erase all contents and settings, and set up the iPad as new for the process to be complete.
The erase process means that any local data will be cleared. Seniors who want to save any local data must save it to cloud-based storage, not to the SHS iCloud account. If you restore from an iCloud backup, you will reinstall the SHS management.
Seniors will need to do the following on the iPad:
- Have at least 51% power or have it charging
- Have a WiFi connection
- Log out of the iCloud account
- Remove the Passcode
- If restrictions are enabled (set), that restriction code must be disabled.
- All local data you want to keep must be backed up to a cloud-based location, but not to your SHS Apple ID account.
Steps for erasing content and setting up the iPad as new:
- In Settings > Genera l> Reset (at the bottom)
- Then select: Erase All Content and Settings
- The following message will appear: This will delete all media and data and reset all settings
- Select: Erase
- When prompted, select erase again
- The iPad will go black and reboot; this process may take several minutes
- When it is back at “Hello,” tap through setting up the iPad
- Set up as NEW iPad - do not set up from an iCloud back up
- If you get to a screen that says Adlai E. Stevenson will now configure your iPad, and it moves to a screen to login with your SHS login and password, that means the management is not removed.
- When you see the “What Do You Want to Do?” message > Set up as new iPad
If you get to the home screen without seeing messages about Stevenson configuring your iPad and login screen, that means the management is removed.
If the management was not removed, seniors must email Ms. Hudson at firstname.lastname@example.org to make an appointment to drop off the iPad at the SMARTdesk.
The SMARTdesk will be closed May 22 through June 2.
Summer School Hours
June 3 - July 25
Monday through Thursday , 9 a.m. to 3 p.m.
Closed on Fridays and on Monday, July 6